Privacy Policy
Effective date: June 2026
Master Craft Home Repair & Remodeling ("Master Craft," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website and our advertising, how we use it, and the choices you have.
Information We Collect
Information you give us. When you submit our consultation form or contact us, we collect the details you provide, such as your name, phone number, email address, the type of project you are interested in, your city or service area, your timeline, and your budget range.
Phone calls. If you call a number shown on this site, we use call-tracking technology that may record the call and capture details such as the phone number you called from, the date and time, and the marketing source of the call. Calls may be recorded for quality and training purposes, and an automated message notifies you at the start of recorded calls.
Information collected automatically. When you visit this site, we and our partners automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser and device type, pages viewed, and how you arrived at the site (for example, which ad you clicked).
Advertising and Analytics Technologies
We use the Meta (Facebook) Pixel and similar advertising and analytics tools to measure the performance of our ads, understand how visitors use this site, and show relevant ads on platforms such as Facebook and Instagram. These tools may set cookies and collect information about your activity on this site. We do not control how Meta uses the information it collects. Please review Meta's privacy policy for more detail.
How We Use Your Information
- To respond to your inquiry and provide quotes, consultations, and the services you request.
- To contact you by phone, text, or email about your project, where you have consented.
- To measure and improve our advertising, website, and customer experience.
- To comply with our legal obligations and protect our rights.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our business, such as our customer-relationship and lead-management platform, our call-tracking provider, and our advertising and analytics partners. These providers may use your information only to provide services to us. We may also disclose information when required by law.
SMS / Text Messaging
If you provide your phone number and consent, we may send you text messages about your inquiry or appointment. Message and data rates may apply. You can opt out at any time by replying STOP.
Your Choices
You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages, replying STOP to texts, or contacting us directly. You can control cookies through your browser settings. To request access to or deletion of your information, contact us using the details below.
Data Security and Retention
We take reasonable measures to protect your information and retain it only as long as needed for the purposes described above or as required by law.
Children's Privacy
This site is intended for adults and is not directed to children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.
Contact Us
Master Craft Home Repair & Remodeling
Email: info@mastercraftwa.com
Phone: (360) 589-3640